Below Are Frequently Asked Questions, You May Find The Answer For Yourself

Q1. LIP PUMP is a factory or trading company?

A1: We are a manufacturer with more than 26 years of pump production experience.

Q2. Where is your factory located?

A2: Our factory is located in Daxi Town, Taizhou City, Zhejiang Province China. Taizhou city is close to Ningbo Port.

Q3. How can I get some samples?

A3: Samples can be provided. The buyer should bear the sample cost and shipping cost. If you place a bulk order, the sample cost can be deducted.

Q4: Wonder if you accept small orders?

A4: Do not worry. Feel free to contact us. To get more orders and give our clients more convenience, we accept small orders.

Q5: Can you do OEM for me?

A5: We accept all OEM orders, just contact us, and give me your design. we will offer you a reasonable price and make samples for you ASAP.

Q6: How long is your production lead time?

A6:It depends on product and order quantity. Usually, the sample can be sent to the customer within 10~15 days. Batch orders can be shipped within 40 days after receiving the original L/C or TT deposit.

Q7. What are your payment terms?

A7: 100%TT or irrevocable L/C at sight.

We accept 30% deposit in advance, balance of 70% T/T before shipment

Q8: Can you send products to my country?

A8: Sure, we can. If you do not have your ship forwarder, we can help you.

Q9. How about your warranty?

A9: We offer a 1-year product life guarantee and a generous 1-year warranty on all purchases that begin with the Bill of Loading

Q10: When can I get the quotation?

A10: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation. Please call us or tell us in your mail, so that we can consider your inquiry a priority.

Q11: What is your company's available production capacity?

A11: 50000~60000 pieces of pump per month.

Q12: Do you have any certifications?

A12:Yes, CE & ISO9001 can be provided, if customer need special certification for custom clearance, we can also provide.